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Nokia, the technology company, unveiled its latest innovation on Wednesday: an AI-powered tool called "MX Workmate" designed to assist industrial workers. This tool generates messages for workers based on real-time data, including alerts about faulty machinery and recommendations to enhance factory output.
According to Stephane Daeuble, Head of Enterprise Solutions Marketing at Nokia, MX Workmate expands on Nokia's existing communications technology for industrial clients by leveraging generative AI large language models (LLMs) to produce human-like text. These messages could include early warnings about machine failures, suggestions for repairs, methods to improve production quality and efficiency, or guidance on managing accidents in factories.
Nokia already provides 4G and 5G technology for in-house communications and data connectivity in industrial settings. MX Workmate aims to assist workers in making sense of the vast amount of data available to them, especially as companies face challenges due to a shortage of skilled staff.
Generative AI, popularised by technologies like ChatGPT, can generate human-like content. While this technology is still in its early stages of regulation, Nokia ensures that its tool complies with operational technology (OT) regulations. However, gaining trust in this forward-looking technology may require thorough testing and fine-tuning across various industries.
Daeuble emphasised the importance of accuracy, clarity, and traceability in the AI-generated messages. Initial safeguards will include human validation of the AI prompts to ensure accuracy and reliability. Nokia anticipates that it may take around a year or more before the tool is implemented widely.
Nokia will showcase the initial versions of MX Workmate at the Mobile World Congress in Barcelona later this month, demonstrating its potential to revolutionise industrial workflows with AI assistance.
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